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FINAL REPORT ON THE
EXAMINATION OF THE OPERATIONS OF THE
GENERAL SECRETARIAT
Representatives of the firm distributed
the document entitled “Final Report on the Examination of the Operations of
the General Secretariat” to delegations at the meeting and, for its part,
the Permanent Council decided to instruct the Committee on Administrative
and Budgetary Affairs (CAAP) and the General Committee (CG) to study the
report with a view to the possibility of submitting it to the Permanent
Council along with their observations. The document will be classified as a
Permanent Council document (OEA/Ser G CP/doc.).
At its regular meeting of Thursday,
November 20, the Staff Committee decided to place a reference copy at the
disposal of the staff of the General Secretariat in the offices of the
Staff Association (GSB-838A) and another in the reading room of the
Columbus library (ADM). As soon as the copy classified as a document of the
Permanent Council becomes available, it will be placed on the web site of
the Staff Association
http://staff.oas.org/documents/news2003/SN47a_0304.htm
The Staff Committee considers that it is
necessary to convey some of the conclusions of this report that affect
personnel.
Improvement options:
· Communication of the Organization’s
priorities to each of its officers and employees, in order to establish a
link between their duties and obligations and the strategic objectives of
the OAS.
· Translation of the Organization’s
general strategic objectives into performance requirements for each
department, unit, and employee.
· The Department of Human Resource
Services should adopt a more dynamic approach to providing information.
· The selection of candidates for hiring
and promotion must be based exclusively on considerations of merit.
· The OAS should continue to follow the
United Nations remuneration system.
· To the extent that the UN system allows,
the OAS should try to align remuneration more with performance than with
seniority.
· The OAS needs to establish a performance
management system.
· The Secretary General should underscore
the importance of the performance management system and insist on
supervisors and employees filling in their sections by the required
deadlines.
· The completed evaluations should be a
major consideration when it comes to promotion, salary increases,
transfers, and possible disciplinary measures.
· The OAS must define the key
qualifications that supervisors and staff need to have to ensure more
effective and efficient performance and then the DHRS must draft a plan for
giving both groups an opportunity to enhance their skills through training,
electronic learning processes, independent study, and university courses.
· The OAS should continue to offer
training courses to enhance understanding and use of the Oracle system .
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